May i help you or could i help you?

     
*


“Yes, sir. I can help you with that. Can I just get the order number printed on your invoice?”



There's a problem with a desk that you bought online. You call the customer service number and explain your problem. This is the response from the customer support person.

Bạn đang xem: May i help you or could i help you?

Yes, sir. I can help you with that. Can I just get the order number printed on your invoice?

Want Video and Sound? Follow us on YouTube

letspro.edu.vn is the best way to learn English quickly, and listening to the audio lessons is the best way to enjoy letspro.edu.vn.

Become a letspro.edu.vn Premium member to read thousands of English lessons and articles, download high-quality audio, and use our amazing review system!


Yes, sir.

When you"re speaking formally and politely, you can say "yes" to someone like this:

Yes, sir.

Yes ma"am.

Xem thêm: Bố Ơi Mình Đi Đâu Thế - Tập 1 Vietsub, Dad, Where Are You Going

"Yes, sir" or "Yes, ma"am" would be appropriate for:

a customer service employee talking to a customer

a polite high school student speaking to the principal of his or her school

a polite person speaking to a stranger

Can I just get (some information)?

When you want to get some information from a customer, you can ask for it this way:

Can I just get your name and phone number?

Can I just get the last 4 digits of your social security number?

Asking in this way makes your question sound quick and easy to answer.

order number

When you buy something that has to be mailed, emailed,or shipped, you usually get an invoice. An invoice is a document which shows details about your order. It may have various numbers or codes printed on it, including:

an order number, which identifies your orderan invoice number, which identifies the invoice itselfa customer number, which identifies youa tracking code, which you can use to find out where your package is while it"s being sentitem numbers for each of the things that you bought

I can help you with that.

This is a set phrase that bank tellers, customer service representatives, and other workers that deal with customers use. When a customer asks for something, and you"re able to do what they"re asking for, you can respond:

Yes, I can help you with that.

This sounds polite and a littleformal.

(something) is printed on (an) invoice

An "invoice" is a document which records details about a sale. It lists information like:

the business nameeach of the items that were bought or soldthe number and cost of each itemthe total amount of the sale

You can talk about information that"s printed on an invoice: